We offer FREE SHIPPING for all purchases made from mainland Spain. Additionally, the first EXCHANGE or RETURN is FREE for these orders.

For shipments, exchanges, or returns made from other locations, the current rates of our transportation company will apply.


We hope your purchases at have left you satisfied, but if you need to make an exchange or return, you have a period of 15 calendar days from the date of receipt of the order.


Making an exchange or return at is easy and simple. Making an exchange or return at is easy and simple. Here's how to do it.

Send an email from the same address you used to place the order, using the CONTACT section of our website, Include the following information:

  1. Name and surname of the buyer.
  2. Order reference.
  3. For EXCHANGES, specify the model and size you wish to return, as well as the model and size you wish to receive. Also, provide the address for delivery and collection of the items.
  4. For RETURNS, clearly indicate that it is a return. If payment was made by bank transfer or cash on delivery, include the account number where you wish to receive the refund.


Once we receive your email requesting an exchange or return, we will proceed as follows:

  1. For EXCHANGES, we will send a carrier to the address provided for the delivery of the new items and the collection of the ones you wish to exchange. Make sure to seal the box properly for the return.
  2. For RETURNS, we will send you a return label to your email address. Seal the box properly and place the return label visibly. Then, take the package to your nearest post office. You will not have to pay any shipping charges.


Once we receive and verify that the items are in perfect condition, we will proceed to issue the refund through your credit card, PayPal account, or by bank transfer (exclusively for purchases made by bank transfer or cash on delivery).

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