SHIPPING COSTS, EXCHANGES AND RETURNS
We offer FREE SHIPPING for purchases made from the Península and Andorra. We also offer the 1st FREE CHANGE or RETURN for all purchases made from Península and Andorra.
For the rest of shipments, changes or returns the current rates of Correos will be applied.
DEADLINE FOR RETURNING AN ORDER
We hope you have been satisfied with your purchases at lavaletaespadrilles.es, but if you need to make an exchange or refund, you have a period of 15 calendar days from the date of receipt of the order to make it.
CHANGE OR RETURN YOUR ORDER IN THREE EASY STEPS
In lavaletaespadrilles.es you will be able to make your changes and returns in an easy way. Below we show you the steps you must follow to return an order:
- Look inside the shoe box for a return form with instructions and shipping packaging.
- Fill in the return form and store it inside the shoe box before closing it.
- Store the shoe box in the shipping carton and take it to the nearest post office. Do not worry about anything, in Correos they know perfectly how to process your change or return, we have an agreement with them.
If your purchase was made from Intra Península or Andorra, your first exchange or return will be free and you will not have to pay in the post office any shipping cost. On the other hand, if your purchase was made from a place other than Intra Peninsula or Andorra, you will have to pay the corresponding shipping costs beforehand.